Yoga Mat & Towel System

Mat Cleaning & Care:

• Wipe clean with soft wet towel with mild detergent and air dry **no alcohol as it'll discolor the finish and no oil based substance i.e. tree tea oil cleaners.
• Wrap the mat with the finish on the outside. This will prevent the material from curling upwards when the mat is laid out.
• Store in a cool dry place.
• Make sure your hands and feet are clean of any oil prior to use.
  
  

Towel Cleaning & care:

• Machine washable with cold water
• Tumble dry low 

Shipping destinations:
We ship domestically within the United States.

Shipping times:
Domestic US - If your items are in stock, your order will be dispatched as soon as possible (Mon-Fri). During busy periods there may be delays on your order being shipped out. Typically orders take approx 3-5 business days to be delivered to you once shipped. Shipping time may vary depending on location, shipment method and other factors.

Shipping cost:
Shipping is free on all orders within the United States.

Tracking:
Once your order ships, you'll receive an email confirmation with your tracking number.

Questions:
Please reach out to us at support@mythirdeyeyoga.com.

We have a 100% money back guarantee policy that lasts 90 days from the date of your purchase. If 90 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be in its original packaging, unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase. Please send you return to the following address:1714 Cabrillo St. Unit C, San Francisco, CA 94121We do not issue partial refunds and/or accept returns or exchanges if: Products show obvious signs of use Products where packaging has been opened Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 90 days after delivery.

Returns
We have a 100% money back guarantee policy that lasts 90 days from the date of your purchase. If 90 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be in its original packaging, unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.
Please send you return to the following address:

1714 Cabrillo St. Unit C, San Francisco, CA 94121

We do not issue partial refunds and/or accept returns or exchanges if:
- Products show obvious signs of use
- Products where packaging has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 90 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check with your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@mythirdeyeyoga.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at returns@mythirdeyeyoga.com and send your item to: 1714 Cabrillo Street, Unit C, San Francisco CA 94121.